Shipping to the US and Europe takes on average 2 to 5 business days, depending on the country and delivery service.
Immediately after placing your order, you will receive an email with a tracking number.

We do everything to ensure that your order arrives quickly, reliably and without unnecessary waiting.

The size and weight of your order depend on the bottle model you choose.
For example:

- Standard bottles with a capacity of 500–750 ml are about 22–26 cm high and 6–7 cm in diameter

- Folding models are compact and fit in the palm of your hand when folded

- Weight — from 150 to 400 g depending on the material (silicone, stainless steel, etc.)

The exact dimensions are indicated on the page of each product. If you have placed an order, you will also receive them in the confirmation email.

If you are unable to place an order, don't worry.
Please check:
— if the delivery and payment details are entered correctly
— if the internet connection is stable
— have you tried to place an order through another browser or device

If the problem persists, write to us at contact.hudro.info@gmail.com or via the feedback form. We will respond within 24 hours and help you complete your purchase.

Your comfort is our priority 💧

If you want to cancel your order, please contact us as soon as possible at:
📩 contact.hudro.info@gmail.com

We can cancel your order if it hasn't been shipped yet. If the parcel is already on its way, we'll tell you how to process your return after receiving it.

We're always here to help - just write to us in time 💧

No problem! You have 14 days from the date of receipt of your order to arrange a return or exchange.
Please make sure that the product:
— has not been used
— is in its original packaging
— is not damaged

To start the process, simply contact us at contact.hudro.info@gmail.com with your order number and the reason for the return. We will send you all the instructions.
We are always here for you and want you to be happy with your purchase 💧